FAQ

HOW DOES IT WORK?
Unscrew the pendant cap, insert a felt pad, add 2-3 drops of your perfume or essential oil, close it, and wear. The scent diffuses gently through the openwork pattern for 24 to 48 hours.

WHAT PERFUME CAN I USE?
Any perfume, eau de toilette, or essential oil works. It's your scent, your choice.

HOW LONG DOES THE SCENT LAST?
Between 24 and 48 hours depending on the concentration of your fragrance. Essential oils tend to last longer than eau de toilette.

IS IT HYPOALLERGENIC?
Yes. Our pendants are made from surgical-grade 316L stainless steel — the same material used in medical implants. It won't tarnish, rust, or irritate your skin.

HOW MANY FELT PADS ARE INCLUDED?
10 washable felt pads in assorted colors. You can reuse them or swap colors to match your outfit. Replacement pads are also available.

CAN I CHANGE SCENTS?
Yes. Simply replace the felt pad with a fresh one and add your new fragrance. We recommend using a different pad for each scent.

HOW LONG IS THE CHAIN?
60cm, adjustable to fit any neckline.

HOW LONG DOES SHIPPING TAKE?
7 to 14 business days for France. 10 to 18 business days for the rest of Europe. All orders include tracking.

IS SHIPPING FREE?
Yes, shipping is free to France. For the rest of Europe, shipping is free on orders above 50€.

WHAT IS YOUR RETURN POLICY?
We offer a 30-day return policy. If you're not satisfied, contact us at contact@essenlace.com and we'll arrange a return or exchange.

IS IT A GOOD GIFT?
Absolutely. Every pendant arrives in a beautiful gift-ready box. No wrapping needed.