Shipping
SHIPPING
All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery times:
→ France: 7 to 14 business days (FREE)
→ Europe (EU): 10 to 18 business days (Free above 50€, otherwise 4.90€)
→ Rest of world: not available at this time
Please note that delivery times are estimates and may vary due to customs or local postal services.
TRACKING
Every order includes a tracking number. You will receive it by email once your order ships. Please allow 2-3 days for tracking to update.
LOST OR DELAYED PACKAGES
If your order has not arrived within 21 business days, please contact us at contact@essenlace.com and we will investigate and resolve the issue.